# Kopia snapshot list is blank

**URL:** <https://kopia.discourse.group/t/kopia-snapshot-list-is-blank/1442>\
**Category:** Support\
**Created:** [September 23, 2022, 8:38pm UTC](https://kopia.discourse.group/t/kopia-snapshot-list-is-blank/1442 "2022-09-23T20:38:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![maps](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@maps](https://kopia.discourse.group/u/maps)\
**Post date:** [September 23, 2022, 8:38pm UTC](https://kopia.discourse.group/t/kopia-snapshot-list-is-blank/1442/1 "2022-09-23T20:38:15Z")

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kopia had been working for weeks, but today it does not show any of my previous snapshots.

sudo kopia snapshot create /home/user/filefolder acts as if no previous snapshot exists - upload is not incremental.

sudo kopia blob ls shows the files that are in the s3 compatible bucket.

Tried with a newly created bucket - same result.

Any assistance would be appreciated!

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**Author:** ![jkowalski](https://yyz2.discourse-cdn.com/free1/user_avatar/kopia.discourse.group/jkowalski/32/3_2.png) [@jkowalski](https://kopia.discourse.group/u/jkowalski)\
**Post date:** [September 26, 2022, 4:08am UTC](https://kopia.discourse.group/t/kopia-snapshot-list-is-blank/1442/2 "2022-09-26T04:08:23Z")

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Is this E2 by any chance? Folks have reported issues with that backend, it appears to be provider specific.

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**Author:** ![maps](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@maps](https://kopia.discourse.group/u/maps)\
**Post date:** [September 26, 2022, 9:57pm UTC](https://kopia.discourse.group/t/kopia-snapshot-list-is-blank/1442/3 "2022-09-26T21:57:54Z")

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Yes, it is with idrive e2. Tried a new bucket with anther s3 provider and it works, so does appear to be provider specific. Is there anything that can be done to get e2 working again?  
Thanks.

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**Author:** ![jkowalski](https://yyz2.discourse-cdn.com/free1/user_avatar/kopia.discourse.group/jkowalski/32/3_2.png) [@jkowalski](https://kopia.discourse.group/u/jkowalski)\
**Post date:** [September 28, 2022, 4:29am UTC](https://kopia.discourse.group/t/kopia-snapshot-list-is-blank/1442/4 "2022-09-28T04:29:49Z")

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No idea honestly. Looks like a regression on their part since it was working before and suddenly this last couple weeks we started getting the reports about failures.