Error on restore: BLOB not found?

General Topics
1

Hi there,
i wanted to restore some files from a snapshot, but i doesn’t work, i get this error:

**Error:** error restoring: restore error: copy file: error creating file: unable to open snapshot file for d:\test2\name.xls: unable to open object: 658880848b9a44387874ea6830be9e45: unexpected content error: error getting cached content from blob "pad138e4739e07d0bd46c52553405ae37-s9d9f5dc5c435fafb119": failed to get blob with ID pad138e4739e07d0bd46c52553405ae37-s9d9f5dc5c435fafb119: BLOB not found.

What can i do now?

2

I run a maintenance in the Windows/cmd:

C:\Program Files\KopiaUI\resources\server>kopia maintenance run
Running full maintenance...
Looking for active contents...
Looking for unreferenced contents...
GC found 2121 unused contents (2.5 GB)
GC found 8 unused contents that are too recent to delete (23.9 KB)
GC found 125721 in-use contents (119.1 GB)
GC found 119 in-use system-contents (85.1 KB)
Rewriting contents from short packs...
unable to rewrite content "fc2ab64df0060bba3dcc7399df677ffc": unable to get content data and info: error getting cached content from blob "p9ec3a6549aceb9fe27812a68df8f77a2-s954969c2d30fb15711b": failed to get blob with ID p9ec3a6549aceb9fe27812a68df8f77a2-s954969c2d30fb15711b: BLOB not found
unable to rewrite content "63f8e87e2ec844f44ca8a3ef07bd1952": unable to get content data and info: error getting cached content from blob "p9ec3a6549aceb9fe27812a68df8f77a2-s954969c2d30fb15711b": failed to get blob with ID p9ec3a6549aceb9fe27812a68df8f77a2-s954969c2d30fb15711b: BLOB not found
unable to rewrite content "0549153676e0034329e0059c1652f2b9": unable to get content data and info: error getting cached content from blob "p63e46ef37a43277fb1e3b88d0dfa097e-sae6c92cd86d0ff9e11c": failed to get blob with ID p63e46ef37a43277fb1e3b88d0dfa097e-sae6c92cd86d0ff9e11c: BLOB not found
unable to rewrite content "5d241cc3ad917789b75985ed18a360de": unable to get content data and info: error getting cached content from blob "p63e46ef37a43277fb1e3b88d0dfa097e-sae6c92cd86d0ff9e11c": failed to get blob with ID p63e46ef37a43277fb1e3b88d0dfa097e-sae6c92cd86d0ff9e11c: BLOB not found
unable to rewrite content "0ee7fe72c055122166394c3a6619124f": unable to get content data and info: error getting cached content from blob "p63e46ef37a43277fb1e3b88d0dfa097e-sae6c92cd86d0ff9e11c": failed to get blob with ID p63e46ef37a43277fb1e3b88d0dfa097e-sae6c92cd86d0ff9e11c: BLOB not found
unable to rewrite content "93e15e9b680e0a63776ee880cb86cef0": unable to get content data and info: error getting cached content from blob "p63e46ef37a43277fb1e3b88d0dfa097e-sae6c92cd86d0ff9e11c": failed to get blob with ID p63e46ef37a43277fb1e3b88d0dfa097e-sae6c92cd86d0ff9e11c: BLOB not found
unable to rewrite content "e923bc420653edec50e17b739a573cd3": unable to get content data and info: error getting cached content from blob "p63e46ef37a43277fb1e3b88d0dfa097e-sae6c92cd86d0ff9e11c": failed to get blob with ID p63e46ef37a43277fb1e3b88d0dfa097e-sae6c92cd86d0ff9e11c: BLOB not found
unable to rewrite content "9def191b85568d183aef80383ea46d15": unable to get content data and info: error getting cached content from blob "p63e46ef37a43277fb1e3b88d0dfa097e-sae6c92cd86d0ff9e11c": failed to get blob with ID p63e46ef37a43277fb1e3b88d0dfa097e-sae6c92cd86d0ff9e11c: BLOB not found
unable to rewrite content "ed3ddebdaa7565f811828c2bf3ab6b33": unable to get content data and info: error getting cached content from blob "p63e46ef37a43277fb1e3b88d0dfa097e-sae6c92cd86d0ff9e11c": failed to get blob with ID p63e46ef37a43277fb1e3b88d0dfa097e-sae6c92cd86d0ff9e11c: BLOB not found
Total bytes rewritten 380.7 MB
Finished full maintenance.
ERROR error rewriting contents in short packs: failed to rewrite 9 contents
3

I searched for the missing blob’s in den repo, but they are not there.
How can happen this? I use the Hetzner Storagebox for it which run on ZFS. So silent corruption can not be the reason.

What is now, is my whole backup dead now?
The normal maintenance run all the time without a problem.

I find that really terrible. I think i have a backup and when i need it, it’s broken.
The good speed and the great features are useless if it is not 100% stable in the end.

I am frustrated now.

4

Did your repository get disconnected? What does “kopia repository status” say?

5

No, not disconnected. I can make snapshots and “Periodic maintenance” run every hour without errors.

6

???
And now, what can i do?

7

Have you tried to stop kopia and empty our cache before restarting it?

8

No, not yet.
How can i do this exactly?