Error 0x800700DF when copy big file from mounted snapshot

Support
1

Hi,

When I try to mount a snapshot on Windows, I have this error Error 0x800700DF when I try to restore/copy big file > 50mos.

I saw topics about webdav and try to change the registry settings HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/services/WebClient/Parameters and change the FileSizeLimitInBytes but the error still persist.

An idea ?

2

Do not use webdav mount in Windows to copy large files. It is not kopia but Windows problem. Never worked reliably.

3

So what to do to recover large files?

4

Do it directly from a command line - this always works.

Or mount it using different OS than Windows - you can always spin Linux as a VM if needed.

5

When browsing snapshots you can restore single files by clicking on the file or you can restore a directory including all files by clicking on the blue “Restore Files & Directories” button next to the green “Mount as Local Filesystem” button. Just tested with a 700MB file without issues.