Error: unable to save snapshot: error putting manifest: EOF: EOF

General Topics
1

get this error after running snapshot for almost an hour:

Error: unable to save snapshot: error putting manifest: EOF: EOF.

server repo is on qnap. no proxy.

client is windows 11 home snapshoting c:/users with about 65GB data

direct connect to server via router with no proxy.

any idea how can i fix this?
thanks.

2

EOF when putting a manifest - looks like an out-of-storage error to me.

3

i checked the disk still got 200GB+ free while kopia show the backup only 64GB.

after few re-run the snapshot, it finally show task succeed and these few last lines on details:

|

15:53:16.670 snapshotted directory {"path":"denny/AppData/Local","dur":"1h15m40.4857663s","size":28828421540,"files":127803,"dirs":24093,"errors":222}
15:53:16.703 snapshotted directory {"path":"denny/AppData","dur":"1h15m40.526532s","size":34453683754,"files":181541,"dirs":30021,"errors":223}
15:53:16.760 snapshotted directory {"path":"denny","dur":"1h16m3.983408s","size":59306917048,"files":406447,"dirs":65507,"errors":226}
15:53:16.785 snapshotted directory {"path":".","dur":"1h16m4.0220875s","size":65011504333,"files":419554,"dirs":71036,"errors":232}
15:53:17.342 applying retention policy on the server
15:53:19.148 created snapshot d5b4cf53b717c7f95000453409d822aa

BUT…

when i check it on the server, the snapshot still show 0B and last snapshot 8 hours ago.

when i tried to mount the snapshot, it said it’s mounted yet the drive is inaccessible.

4

which storage? local client storage or remote server storage?

how much free space required for local client to backup 64GB data?

currently i got 25GB free.

can it use storage from another partition if needed?

5

Check for all snapshots, incomplete ones included. The snapshot didn’t finish and thus the final size was not calculated.

1 Like
6

i think, the problem is with cache folder which is located at /root/.cache/kopia which is on qnap device partition, which is only 400MB size. that is megabytes!

so i try to run kopia with –cache-directory=/share/CACHEDEV1_DATA/.qpkg/Kopia/cache

but it wont move the cache. it’s still caching into /root/.cache/kopia

is it a bug or something else??

kopia --version
0.21.1 build: 0733cb4d2a731dbb92d927f66230694e014f4df2 from: kopia/kopia

7

running kopia with --cache-directory not working

so this one works for me

kopia cache set --cache-directory=/share/CACHEDEV1_DATA/.qpkg/Kopia/cache

thank you all.

looks like all well now.