Not sure why but the UI refuses to open, despite the fact it was working fine and only has a small handful of things being setup in the configuration. I see a log file with this in it 2021-04-25 12:22:08.341 D [logger.go:254] unable to check for updates: unable to open update state file: open C:\U…

Can you describe the symptoms and look for kopia-ui logs too?

I have now logged a bug report for this fault as I can re-create it consistently. KopiaUI seems to have issues with web based help 'breaking' the UI opened 03:58AM - 25 Apr 21 UTC (UTC) [jaxjexjox] …

I found a similar problem when I quit without disconnecting the repository. In my case, the workaround is to delete the kopia preference files.

[image] KopiaUI is only running the first time. little icon in the right corner of your taskbar This solves the problem

Kopia UI refuses to open, only just started using it

Support

Christopher November 19, 2025, 5:24pm 5

This solves the problem

Topic		Replies	Views
KopiaUI is only running the first time. General Topics	5	264	November 19, 2025
Kopia-ui not starting Support	8	2729	November 16, 2025
Kopia-ui doesn't shows Support	2	587	March 8, 2024
GUI blank with 0.22 update Support	5	260	November 21, 2025
Kopia UI does not start. Missing repository.config.update-info.json Support	0	37	August 18, 2026

Kopia UI refuses to open, only just started using it

Related topics