Unable to create webdav repo on icedrive

Support
1

Hello !

Trying to create a repo on icedrive.

I get Connect Error: INTERNAL: internal server error: connect error: error connecting: unable to read format blob: unable to complete GetBlob(kopia.repository,0,-1) despite 10 retries: error determining sharded path: error getting sharding parameters for storage: ReadStream .shards: 429

More precisely:

17:48:47.749 Creating cache directory '/app/cache' with max size 5242880000
17:48:47.966 got error error determining sharded path: error getting sharding parameters for storage: ReadStream .shards: 429 when GetBlob(kopia.repository,0,-1) (#0), sleeping for 100ms before retrying
17:48:48.108 got error error determining sharded path: error getting sharding parameters for storage: ReadStream .shards: 429 when GetBlob(kopia.repository,0,-1) (#1), sleeping for 150ms before retrying
17:48:48.318 got error error determining sharded path: error getting sharding parameters for storage: ReadStream .shards: 429 when GetBlob(kopia.repository,0,-1) (#2), sleeping for 225ms before retrying
17:48:48.599 got error error determining sharded path: error getting sharding parameters for storage: ReadStream .shards: 429 when GetBlob(kopia.repository,0,-1) (#3), sleeping for 337.5ms before retrying
17:48:49.066 got error error determining sharded path: error getting sharding parameters for storage: ReadStream .shards: 429 when GetBlob(kopia.repository,0,-1) (#4), sleeping for 506.25ms before retrying
17:48:49.620 got error error determining sharded path: error getting sharding parameters for storage: ReadStream .shards: 429 when GetBlob(kopia.repository,0,-1) (#5), sleeping for 759.375ms before retrying
17:48:50.423 got error error determining sharded path: error getting sharding parameters for storage: ReadStream .shards: 429 when GetBlob(kopia.repository,0,-1) (#6), sleeping for 1.1390625s before retrying
17:48:51.652 got error error determining sharded path: error getting sharding parameters for storage: ReadStream .shards: 429 when GetBlob(kopia.repository,0,-1) (#7), sleeping for 1.70859375s before retrying
17:48:53.424 got error error determining sharded path: error getting sharding parameters for storage: ReadStream .shards: 429 when GetBlob(kopia.repository,0,-1) (#8), sleeping for 2.562890625s before retrying
17:48:56.036 got error error determining sharded path: error getting sharding parameters for storage: ReadStream .shards: 429 when GetBlob(kopia.repository,0,-1) (#9), sleeping for 3.844335937s before retrying
17:48:59.881 failed to open repository: unable to create format manager: unable to read format blob: error getting kopia.repository blob: unable to complete GetBlob(kopia.repository,0,-1) despite 10 retries: error determining sharded path: error getting sharding parameters for storage: ReadStream .shards: 429
17:48:59.882 unable to remove cache directory: unlinkat /app/cache: device or resource busy

But when I go and check in the remote folder in icedrive, I can see .shards, kopia.blobcfg.f and kopia.repository.f

How can I solve that ?

2

I’ve spend 400 bucks to have a cloud storage an store my backup.
I’m dying for some kind of help :sweat_smile:

3

How did you create your repository? Did “kopia repository validate-provider” show any problems?

4

That’s the problem, I couldn’t create the repo. It returns to the “Select Storage Type” page without creating it. So I couldn’t try kopia repository validate-provider

I normally select “webdav server” and enter my credentials.

Edit: someone else here is using icedrvice, so it should be compatible

5

Take a look at this issue report. It looks very similar to your problem. Doesn’t look like there is a solution though. Maybe using rclone as a backend will have better luck?

6

I’ve already been learning how to use Kopia for a couple weeks as I’m not a computer genius, but if I have to add an extra step to use it properly, I’m just gonna loose my mind.

Thanks for looking that up.